Australian Consulting group for Artificial Intelligence and Innovation
Conversational AI: Building Chatbots with LLMs
This course offers a comprehensive introduction to designing and developing intelligent chatbots using the latest Large Language Models (LLMs). Blending theory with hands-on practice, learners will explore prompt engineering, tool integration, retrieval-augmented generation, and ethical AI use. By the end of this course, participants will be able to build, deploy, and evaluate domain-specific chatbots powered by LLMs.
In this course, you will:
1. Understand the evolution and architecture of chatbot systems.
2. Learn prompt engineering techniques for LLMs like GPT.
3. Integrate tools, memory, and retrieval-based knowledge into chatbots.
4. Deploy and evaluate chatbot performance and user interactions.
5. Explore responsible AI practices including safety, privacy, and fairness.
This course is suitable for beginners with basic Python knowledge. Prior experience with AI or machine learning is helpful but not required.
Learn the foundational concepts and practical skills needed to create and deploy conversational agents using LLMs.
Topics
LLM-Powered Chatbots*
History of Chatbots and Conversational AI
Understanding Large Language Models
Prompt Engineering Techniques
Stateful vs Stateless Conversations
Memory and Context Management
Retrieval-Augmented Generation (RAG)
Function Calling and Tool Integration
Ethics and Responsible AI
Deployment and Evaluation of Chatbots
*Course content may be updated to reflect advancements in AI technology.
This 3-day course includes daily 3-hour sessions, each comprising a 1-hour lecture followed by a 2-hour guided hands-on tutorial. Additionally, 2 hours (in total) will be allocated for project support to help you develop your own chatbot. Students are expected to bring their own laptops and will build a functional chatbot by the end of the course.
Enrolment is open year-round. The next cohort begins on Saturday 9th August, 2025.
Please email your completed enrolment form to info@acaii.com.au to secure your place.
Enrolment Fee (non-refundable) - $200 per person
In-person group sessions (minimum group size: 5)* - $2599 per person
Online session - $2099 per person
Course Completion Certificate - Participants will receive a certificate upon successfully completing the course.
The course is offered in both in-person and online (one-on-one) formats. In-person classes are held on Saturdays from 9:00AM to 12:00PM. Online sessions also are available on weekday evenings after 5:00PM (flexible scheduling).
